SuggestionResponse

  • SuggestionTap refers to a response triggered when a user taps a suggestion.

  • It includes fields such as the message containing the suggestion, postback data, tap time, visible text, and suggestion type.

  • The JSON representation provides a structured view of the data associated with a SuggestionTap.

A response initiated when a user taps a suggestion.

JSON representation 
{
  "message": string,
  "postbackData": string,
  "createTime": string,
  "text": string,
  "type": enum (SuggestionType)
}
Fields
message

string

The message that contained the suggestions. Resolves to "conversations/{conversationId}/messages/{messageId}", where {conversationId} is the unique ID for the conversation and {messageId} is the unique ID for the message.
postbackData

string

The base64-encoded payload that the agent receives when a user taps the suggestion.
createTime

string (Timestamp format)

The time that user tapped the suggestion.

A timestamp in RFC3339 UTC "Zulu" format, with nanosecond resolution and up to nine fractional digits. Examples: "2014-10-02T15:01:23Z" and "2014-10-02T15:01:23.045123456Z".
text

string

The user-visible text of the suggestion that the user tapped.
type

enum (SuggestionType)

The type of suggestion that the user tapped.