Friday, February 23, 2024


**What happened?**


For developers linking [Merchant Center](http://merchants.google.com) accounts to Google Ads using [Google Ads API v14](https://developers.google.com/google-ads/api/reference/rpc/v14/overview), there was an issue from **04:00 PST Monday, Feb 19** to**08:00 PST Tuesday, Feb 20** that caused some requests to the [MutateMerchantCenterLink](https://developers.google.com/google-ads/api/reference/rpc/v14/MerchantCenterLinkService#mutatemerchantcenterlink) method of [MerchantCenterLinkService](https://developers.google.com/google-ads/api/reference/rpc/v14/MerchantCenterLinkService) to return [MutateError.RESOURCE_NOT_FOUND](https://developers.google.com/google-ads/api/reference/rpc/v14/MutateErrorEnum.MutateError#resource_not_found). Also calls to [ListMerchantCenterLinks](https://developers.google.com/google-ads/api/reference/rpc/v14/MerchantCenterLinkService#listmerchantcenterlinks) may not have returned some [MerchantCenterLinks](https://developers.google.com/google-ads/api/reference/rpc/v14/MerchantCenterLink) with link status [PENDING](https://developers.google.com/google-ads/api/reference/rpc/v14/MerchantCenterLinkStatusEnum.MerchantCenterLinkStatus).


**What should I do?**


If you use [Google Ads API v14](https://developers.google.com/google-ads/api/reference/rpc/v14/overview) to link Merchant Center accounts to Google Ads accounts using [MerchantCenterLinkService](https://developers.google.com/google-ads/api/reference/rpc/v14/MerchantCenterLinkService), you should check to see if you have accounts that have pending link requests during the period of time described above. **This issue has now been resolved and you may retry the failed calls** to complete the linking of Merchant Center accounts. Also check [ListMerchantCenterLinks](https://developers.google.com/google-ads/api/reference/rpc/v14/MerchantCenterLinkService#listmerchantcenterlinks) for accounts with link status [PENDING](https://developers.google.com/google-ads/api/reference/rpc/v14/MerchantCenterLinkStatusEnum.MerchantCenterLinkStatus). Some of these link requests may not have previously been returned during that time period.


**How to get help**


If you have any questions or need help, check out the Google Ads API [support page](https://developers.google.com/google-ads/api/support.md.txt) for options.

<br />

Ian Ballantyne, Google Ads API Team


**Labels:**

[account-management](https://developers.google.com/ads/blog/feeds/labels/account-management.md.txt),

[google-ads](https://developers.google.com/ads/blog/feeds/labels/google-ads.md.txt),

[google-ads-api](https://developers.google.com/ads/blog/feeds/labels/google-ads-api.md.txt),

[shopping](https://developers.google.com/ads/blog/feeds/labels/shopping.md.txt)