Service entity

The Service entity defines the capabilities of a delivery organization in a geographic region. When defining a Service entity, use the Service type.

Service entity relationship diagram
Figure 1: Service entity showing its relationship with ServiceArea, ServiceHours, OperationHours, and Fee entities.

A Service entity defines properties such as the service type, hours available, and area served. Service entity is expected to change and refreshes with each data feed upload.

Service entity example

The following example defines a basic Service entity that accepts orders every day.

{
  "@type":"Service",
  "@id":"takeout_1",
  "serviceType":"TAKEOUT",
  "menuId":"menu_1",
  "restaurantId":"restaraunt_1"
}
{
  "@type":"OperationHours",
  "@id":"takeout_1_op_hours",
  "serviceId":"takeout_1",
  "opens":"00:00",
  "closes":"23:59"
}
{
  "@type":"ServiceHours",
  "@id":"takeout_1_service_hours",
  "orderType":"ASAP",
  "serviceId":"takeout_1",
  "operationHoursId":"takeout_1_op_hours",
  "opens":"11:00",
  "closes":"21:00",
  "dayOfWeek":["MONDAY","TUESDAY","WEDNESDAY","THURSDAY", "FRIDAY", "SATURDAY"],
  "leadTimeMin":"20",
  "leadTimeMax":"20",
  "isSpecialHour":false
}
{
  "@type":"ServiceHours",
  "@id":"takeout_1_service_hours_sun",
  "orderType":"ASAP",
  "serviceId":"takeout_1",
  "operationHoursId":"takeout_1_op_hours",
  "opens":"16:00",
  "closes":"21:00",
  "dayOfWeek":["SUNDAY"],
  "leadTimeMin":"20",
  "leadTimeMax":"20",
  "isSpecialHour":false
}
{
  "@type":"Service",
  "@id":"delivery_1",
  "serviceType":"DELIVERY",
  "menuId":"10824",
  "restaurantId":"10824"
}
{
  "@type":"OperationHours",
  "@id":"delivery_1_op_hours",
  "serviceId":"delivery_1",
  "opens":"00:00",
  "closes":"23:59"
}
{
  "@type":"ServiceHours",
  "@id":"delivery_1_service_hours",
  "orderType":"ASAP",
  "serviceId":"delivery_1",
  "operationHoursId":"delivery_1_op_hours",
  "opens":"11:00",
  "closes":"21:00",
  "dayOfWeek":["MONDAY","TUESDAY","WEDNESDAY","THURSDAY", "FRIDAY", "SATURDAY",
  "SUNDAY"],
  "leadTimeMin":"50",
  "leadTimeMax":"50",
  "isSpecialHour":false
}
{
  "@type":"ServiceArea",
  "@id":"delivery_1_service_area",
  "serviceId":"delivery_1",
  "polygon":["37.4818562 -122.25801303 37.48247836 -122.25801303 37.48434484
  -122.25621319 37.48621133 -122.25424681 37.49181077 -122.24704744 37.49305509
  -122.24541414 37.49429942 -122.2436143 37.49803238 -122.23821477 37.49803238
  -122.21285044 37.49367726 -122.15885517 37.49056645 -122.15722187 37.48621133
  -122.15542202 37.48558917 -122.15525548 37.4818562 -122.15525548 37.43191387
  -122.17865343 37.43191387 -122.23444854"]
}
{
  "@type":"Fee",
  "@id":"delivery_1_fee",
  "serviceId":"delivery_1",
  "feeType":"DELIVERY",
  "priceCurrency":"USD",
  "eligibleRegion":"delivery_1_service_area",
  "eligibleTransactionVolumeMin":20,
  "percentageOfCart": 7
}

Temporarily disable a Service entity

You can temporarily suspend a Service entity for a specific time period that is known ahead of time (for example, holiday hours).To suspend a Service entity, update the values in the ServiceHours entity (the time in which the service is disabled through the validFrom and validThrough attributes; the service is automatically re-enabled outside of the time values specified) and set the isSpecialHour attribute to true.

To remove a Service entity for an undefined time period, send a Service entity with the isDisabled property set to true. Do not use it for cases where the service is unavailable for a few hours or for planned closures (for example, holidays).