# Reservations Waitlists Partner Portal Onboarding Guides

Onboarding guides allow you to see the current health of your Reservations Waitlists
integration and see what tasks remain to complete your integration. Guides apply
to tasks in both sandbox and production and outline tasks needed to complete and
launch an integration. You are expected to complete all steps in order to launch
an integration.

### Accessing the Onboarding Guides

[Your Onboarding Guide](https://actionscenter.google.com/home)

Once logged into the Partner Portal, you can see Onboarding guides for your
Reservations Waitlists integration in the navigation menu's **Home** tab.

### What each status means

There are three difference status options next to each onboarding task:

- **Complete (Green)**: You have completed a task and are meeting the success criteria.
- **Needs Attention (Red)**: The task is not passing the success criteria and needs attention. This could be because you have not begun to work on this aspect of the integration yet.
- **Not yet available (Gray)**: The task depends on a previous task or milestone before it can be marked as completed.

### Errors

![](https://developers.google.com/static/actions-center/images/partner-portal/onboarding-nudges-in-PP.png)

If there is an area that needs attention the number of errors and a brief
description will be available under each task.

- Errors must be addressed in order to complete a task.

### What criteria do I need to meet to get a passing score?

In order for your Reservations Waitlists integration to be considered healthy, you
will need every check to be **Completed (Green)**.

> [!NOTE]
> **Note:** The steps in a guide are in our suggested order for your Reservations Waitlists integration, but you can work on multiple steps at once, or work on steps in any order.

Each onboarding task will have the criteria listed next to it and accessible by
hovering over the information icon in the Milestone detailed view. The criteria
are based on successful and error free feed uploads, booking server api
responses, real-time update requests and required configuration steps.

### How often is the data updated?

The onboarding guide's data may be delayed by two hours. After you make a
change to the integration you will need to re-test that portion of the
integration and wait two hours for the changes to reflect.

For example, if you update your CreateBooking route, you will need to test that
route from the Actions Center frontend and wait two hours for the changes
to reflect on the **Home** page.

If the changes have not reflected after two hours, click the **Refresh icon** located at the top right of the onboarding guide to see them.

### How should I use onboarding guides and the Onboarding Health Dashboard

The
[Onboarding Health dashboard](https://developers.google.com/actions-center/verticals/reservations/waitlists/partner-portal/dashboards/onboarding-health-dashboard)
is a useful tool for assessing the health of your Reservations Waitlists integration,
both during onboarding and after launch. There is significant overlap between
these tools and our support teams may recommend one or the other at various
times.

At the current time, both resources can be used to assess your integration's
health and progress. If you notice any significant discrepancies (allowing for
differences in upload times), please reach out to your Actions Center
support contact through the
[Contact us form](https://partnerdash.google.com/apps/reservewithgoogle/support/cases/open).